You've heard this phrase, but I expand on what it means to truly listen and to also drop the sarcasm with your loved ones, friends, and business life. As Disney trains their employees on how to really answer questions like "What time is the three o'clock parade"?
By dumping the sarcasm and really answering, you build a stronger bridge in your relationships.
I challenge you to really try and listen. No more letting your mind wander, or worse, not listening because you are just waiting for them to pause to interject.
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